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Career vs Accidental Managers |
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Some managers
gain their positions as logical extensions of their career path and
training. They've progressively gained both academic knowledge and
real-world experience, and have then blended those into every-day skills
in a succession of roles of ascending difficulty so that they are
eventually able to manage a wide range of people and situations
efficiently and effectively.
Let's face it, these people are in the minority when it comes to all but
the biggest of corporations, and even there many of the best managers
have risen through the school of hard knocks and on-the-job learning.
Many are "technicians
who've suffered a promotion".
In other words, they are Accidental Managers.
Regardless of the path that brought you to your position of management
(for we'll assume you are at that point and reading this for answers)
you are likely to find the following tips useful for managing one of the
most challenging of management tasks - counselling unresourceful team
members upwards in - or outwards of - the business.
There are no other practical alternatives, and to do nothing runs the
very severe risk of having your best team members leave out of sheer
frustration as they grow tired of waiting for you to do something to
guide and correct another member of the team whose negative behaviour
impacts upon them.
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Counselling
Non-performing Team Members |
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No-one likes
confrontation! So, what do you do when a key part of your job consists
of confronting unresourceful or non-productive behaviour on the part of
a team member? How do you handle it when you just know it's going
to be personally painful for you both to open their behaviour up to
discussion?
What sort of behaviour? Well anything which could be identified as being
repeatedly:
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Disloyal (gossips, complains, criticises)
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Dishonest
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Bored, put-upon, annoyed
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Selfish, putting self before group
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Finding logical reasons not to do things
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Ill-humoured, carping, critical
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Miserable
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Guarded of tight boundaries on work life
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Flaring or grumbling under pressure
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Motivated only by self interest
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Rigid, un-giving, bureaucratic
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Ungiving of praise to others
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Self-promoting (yet acting from a negative self-image)
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Resentful of correction
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Imposed upon by everything
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Counselling
Tips for Managers
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Have
an Agenda; use a guide.
If there is a risk of your coming under emotional pressure, then
the last thing you want to do in a situation of stress is to "wing
it", so either use this guide or develop your own and stick to it
throughout the process.
If it didn't work as well as you'd like, upgrade it and do it again.
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For more
tips
click here.
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Ideas On How To
Keep A Healthy Level Of Insanity |
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At lunchtime, sit in your parked car and point a
hairdryer at passing cars to see if they slow down.
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Find out where your boss shops and buy exactly the same
outfits. Always wear them one day after your boss does.
(This is especially effective if your boss is a
different gender than you are.)
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Page yourself over the intercom. (Don't disguise your
voice.)
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Every time someone asks you to do something, ask if they
want chips with it.
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Put your rubbish bin on your desk and label it "IN".
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Put decaf in the coffee maker for three weeks. Once
everyone has got over their caffeine addictions, switch
to espresso.
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Reply to everything someone says with "That's what you
think."
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Finish all your sentences with "...in accordance with
the prophecy".
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Dont use any punctuation
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Send e-mail to the rest of the company to tell them what
you're doing at every moment of the day. For example:
"If anyone needs me, I'll be in the bathroom."
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When the money comes out of the ATM, scream "I won! I
won! Third time this week!"
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Tell your children over dinner "Due to the economy, we
are going to have to let one of you go."
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Want more stories? |
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More articles from previous newsletters available
at the Business
Ideas Library
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